Datenschutzerklärung

GERMAN PRODUCTS IRELAND LIMITED – PRIVACY POLICY

 his Privacy Policy describes how German Products Ireland Limited (GPI, “we”, or “us”) collects or uses your Personal Information when you visit our website or make a purchase from our online store (“site”).

Collecting Personal Information

When you visit the site, we collect certain information about your device, your interaction with the site, information necessary to process your purchases, and for customer support. In this Privacy Policy, “Personal Information” means any information that can uniquely identify an individual, and includes the following specific types of information:

  1. Device information – Device information includes, but is not limited to: web browser type and version, IP address, time zone, cookie information, the pages or products on our site that you view, search terms you use, and how you interact with the site.

We collect this information in order to load the site accurately for you, and to perform analytics on site usage so that we can optimize the site for you and other users. This information is collected automatically when you access our site by using cookies, log files, web beacons, tags, or pixels.

As part of our standard business operation, we share this information with Shopify Inc., who host our site.

  1. Order information – Order Information includes, but is not limited to: your name, billing address, shipping address, payment information (including your credit card numbers and PayPal usernames), email address, and phone number.

We collect this information in order to provide you with the products or services we have contracted to provide to you, to process your payment information, arrange for shipping, and provide you with invoices or order confirmations, communicate with you, screen our orders for potential risk or fraud, and, when in line with the preferences you have consented to share with us, or provide you with information or advertising relating to our products or services, such as our newsletter. We collect this information when you input it into the site.

As part of our standard business operation, we share this information with Shopify Inc., who host our site and process some payments, as well as with PayPal and any other payment processing services we may use from time to time, or with companies we choose for shipping our products that you purchase.

  1. Customer support information – Customer support information includes, but is not limited to: names, email addresses, postal addresses, order numbers, and phone numbers.

We collect this information from you in order to provide you with customer support. We collect this information when you input it into the site or when you communicate with us in any other manner in relation to a customer support issue.

Sharing personal information

We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you, as described above. For example, we use Shopify to host our online store, and companies like DPD or DHL to ship our products.

(You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.)

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information that we receive, or otherwise to protect our rights.

Targeted Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications, such as our newsletter, that we believe may be of interest to you. For example, we use Google Analytics to help us understand how our customers use the site. 

(You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.)

In such instances, we share your Personal Information with our advertising partners about your use of the site, your purchases, and your interaction with our ads on other websites. We collect and share some of this Information directly with our advertising partners, and in some cases we do so by using cookies or other similar technologies (which, depending on your location, you may have the right to choose whether or not to consent to).

(For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.)

You can opt out of targeted advertising from these advertising services, as follows:

Additionally, you can opt out of some of these advertising services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.)

Processing Personal Information

We use (i.e. “process”) your Personal Information to provide our services to you, which includes offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers.

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your Personal Information under one or more of the following lawful bases:

  1. Your consent
  2. The performance of a contract between you and GPI
  3. Compliance with our legal obligations
  4. To protect someone’s vital interests
  5. To perform a task carried out in the public interest
  6. For our legitimate interests that do not override your fundamental rights or freedoms

Retention

When you place an order through the site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right to have your Personal Information erased, please see the Your Rights section below.

Automatic decision-making

If you are a resident of the EEA, you have the right to object to the processing of your Personal Information when the processing is done solely by way of automated decision-making (which includes profiling), and when that decision-making has a legal effect on you or otherwise significantly affects you.

We do not process a customer’s Personal Information by way of fully automated decision-making that has a legal or otherwise significant effect on a customer.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you. Examples of this include:

  • Creating or adding Personal Information to temporary “deny lists” of IP addresses that are associated with repeated failed transactions. Such deny lists persist for a small number of hours.
  • Creating or adding Personal Information to temporary deny lists of credit card information associated with deny-listed IP addresses. Such deny lists persist for a small number of days.

 

Your Rights

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us using the contact information below.

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. (For more information on how such data transfers comply with GDPR, see Shopify’s GDPR whitepaper: https://help.shopify.com/pdf/gdpr-whitepaper.pdf.)

Cookies

A cookie is a small amount of information that's downloaded to your computer or device when you visit our site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it's their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our site and to provide our services. (From time to time, we may use other cookies provided by Shopify or other third-parties. For more information, please visit: https://www.shopify.ie/legal/cookies.)

Cookies Necessary for the Functioning of the Store

Cookie Name   

Function

_from  

Used in connection with access to admin

_secure_session_id        

Used in connection with navigation through a storefront

cart       

Used in connection with shopping cart

cart_sig               

Used in connection with checkout

cart_ts 

Used in connection with checkout

checkout_token              

Used in connection with checkout

secret   

Used in connection with checkout

secure_customer_sig    

Used in connection with customer login

storefront_digest           

Used in connection with customer login

_shopify_u        

Used to facilitate updating customer account information

 

Cookies Used for Reporting and Analytics

Cookie Name

Function

_tracking_consent         

Tracking preferences

_landing_page

Track landing pages

_orig_referrer  

Track landing pages

_s          

Shopify analytics

_shopify_fs       

Shopify analytics

_shopify_s         

Shopify analytics

_shopify_sa_p 

Shopify analytics relating to marketing & referrals

_shopify_sa_t  

Shopify analytics relating to marketing & referrals

_shopify_y        

Shopify analytics

_y          

Shopify analytics

 

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. (For more information on how to modify your browser settings or how to block, manage, or filter cookies, visit your browser’s help file or resources such as www.allaboutcookies.org.)

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties, such as our advertising partners. To exercise your rights or opt-out of certain uses of your Personal Information by these parties, please follow the instructions in the Targeted Advertising section above.

Do not track

Please note that because there is no consistent industry understanding of how to respond to so-called "Do Not Track" signals, we do not alter our data collection and usage practices when we detect such signals from user browsers.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. This Privacy Policy was last updated on: 21.12.2020

Contact & Complaints

For more information about this Privacy Policy or our privacy practices, or if you would like to make a complaint, please contact us by e-mail at info@gpistore.ie

If you are not satisfied with our response to a complaint you make, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or you can contact the data protection authority that supervises GPI’s use of Personal Information here: https://enterprise.gov.ie/en/Data-Protection/